CookEase
All help topics

Troubleshooting

Quick fixes when a recipe will not save, the assistant cannot hear you or you cannot sign in.

  1. 1When a recipe won't saveWhat each message means when a recipe won't save, and the fix for each: private posts, sites that block apps, long videos and slow saves. A save that fails never uses up one of your free saves.iPhoneAndroidWeb
  2. 2The Cooking Assistant can't hear meIf the Cooking Assistant does not respond to your voice, check microphone access, the listening mode and the wake phrase, cut background noise, and check your 5 free questions a day.iPhoneAndroidWeb
  3. 3Can't sign in? Fix confirmation, password and account mix-upsMissing confirmation email, a forgotten password, or an empty cookbook after signing in? Here is how to get back into the CookEase account that has your recipes.iPhoneAndroidWeb
  4. 4Update the CookEase appWhat the Update available and Update required messages mean, how to update CookEase on iPhone and Android, how to check your version, and how Android early access updates work.iPhoneAndroid

Still stuck?

Tell us what happened and a real person on the CookEase team will get back to you, usually within a day.

Send us a message info@cookeaseapp.com