When a Recipe Import Fails
Nearly every import comes through complete on the first try. On the rare occasion one does not, the cause is almost always something about the page itself rather than anything wrong on your end. This article covers what to check and what to do instead.
Why a link fails
To import from a link, CookEase has to be able to read that page. It cannot when:
- The page requires a login or subscription. Paywalled recipe sites and members-only posts are closed to us in the same way they are closed to anyone not signed in.
- The video is private, unlisted, or deleted. If you cannot open the link in a fresh browser window, neither can we.
- The link is not a single recipe. A profile page, a hashtag feed, or a search result has no one recipe to import.
- The recipe exists only inside the video. Some creators show quantities on screen and never write them anywhere.
What to do instead
You are not stuck. Three other routes skip the page entirely and end up at the same recipe card:
- Screenshot it. Capture the recipe on your phone and import the image. This works well for Instagram and TikTok captions.
- Photograph it. For a printed page or a cookbook, take a photo and upload that.
- Paste it. Select the recipe text, copy it, and paste it into the paste tool. This one works every time, because CookEase reads exactly the text you give it.
If a link does not come through, pasting the text is usually faster than fiddling with the link.
If an amount looks off
Video recipes are where CookEase does the most work for you. For YouTube, CookEase reads the description, the creator's own comments, which is where a pinned ingredient list usually lives, and the spoken transcript. For TikTok and Instagram it reads the caption and watches the video itself.
That covers nearly every post completely. In the rare case a creator only shows a measurement on screen and never says or writes it, CookEase fills in its best estimate. It is worth a quick glance over the ingredient list of a video import before you shop from it - if anything looks off, it takes seconds to fix in Edit.
Adjusting an imported recipe
- Open the recipe and choose Edit.
- Change any quantity, unit, or ingredient name directly in the row.
- Add ingredients, delete anything that does not belong, and reorder rows with the up and down arrows.
- Adjust the servings count if you like, since nutrition per serving is calculated from it.
- Save.
Your edits are permanent. CookEase never re-imports over your changes.
Hitting a daily limit
If you see a message about reaching your limit, you have used the day's limit for that action. Limits reset daily, and CookEase Pro raises them substantially. Reaching a limit never touches recipes you have already saved.
When the voice assistant does not respond
Three things to check, in order:
- Microphone permission. CookEase needs access to your microphone. On iPhone this is in Settings under CookEase.
- Internet connection. The assistant does its listening over the internet, so it cannot work offline.
- Background noise. A kitchen fan, running tap, or music is the usual reason the assistant misses something. Pause it and try again.
If all three are fine and it still will not respond, leave a slightly longer pause after speaking. The assistant waits for a gap before it acts on what it heard.