How do I sign in to CookEase?

You can sign in with an email address and password, with Google, or with Apple. Use the same method every time, because each one is treated as its own separate sign-in.

I signed up with Google or Apple and CookEase is asking for a password. What do I do?

If you signed up with Google or Apple you never set a password, so there is none to enter. Use the Log In with Google or Log In with Apple button instead. Resetting a password will not help, because no password exists on that account.

How do I reset a forgotten password?

On the website login screen at cookeaseapp.com, choose Forgot Password and enter your email address. A reset link is sent to that address. Password resets happen on the website; once you set a new password there, it works in the iPhone app too. This only applies to accounts created with an email and password.

How do I change my display name?

Open Account then Profile and edit your display name. It is the name shown next to comments you leave on public recipes.

What happens when I delete my CookEase account?

Deletion is permanent. Your account and the recipes, cookbooks, and grocery lists attached to it are removed and cannot be restored by support. If you subscribed through the App Store, deleting your account does not cancel that subscription, so cancel it in iOS Settings first.

Managing Your CookEase Account

Everything about your CookEase identity lives under Account. This article covers signing in, keeping your details current, and what happens if you decide to leave.

Three ways to sign in

CookEase supports signing in with:

An email address and password
Log In with Google
Log In with Apple (on iPhone this is Apple's own Continue with Apple button)

The CookEase login form with email, Google, and Apple sign-in options

The important thing is to keep using the same one. Each method is treated as its own separate sign-in, so signing up with Google and later trying to create a password account with the same address will not land you in your existing recipes.

"It is asking for a password and I do not have one"

This is the most common account question, and there is a simple explanation.

If you originally used the Google or Apple button to sign up, you never created a CookEase password. There is nothing to type into the password field, and requesting a password reset will not help, because there is no password on the account to reset.

The fix is to use the same button you used the first time. If you cannot remember which, try Google and Apple before assuming the account is missing.

Resetting a password

On the website login screen (cookeaseapp.com/login), choose Forgot Password?. Password resets happen on the website; a password set there works in the iPhone app too.
Enter the email address on your account.
Open the reset link we email you and set a new password.
Sign in with the new password.

If no email arrives, check your spam folder and confirm you are using the address you signed up with.

Updating your profile

Open Account, then Profile, to edit your display name. This is the name shown beside any comments you leave on public recipes, so it is worth setting to something you are happy being seen.

Deleting your account

Deletion is permanent. Your account and the recipes, cookbooks, and shopping lists attached to it are removed, and support cannot restore them afterwards.

Two things to do first:

Save anything you want to keep. Copy out any recipes that matter to you, because they are going with the account.
Cancel an App Store subscription separately. If you subscribed on iPhone, deleting your CookEase account does not cancel that subscription. Cancel it in the iOS Settings app first, or Apple will keep billing you.

If you only want to stop paying, you do not need to delete your account at all. Cancelling Pro leaves everything intact and simply returns you to the free plan.